CUSTOMER STORY: A National Vaccine Manufacturer

​This customer success story reveals how a national vaccine manufacturer has:

• Reduced duration for review and approval activities by 40-50%
• Lowered the risk of human errors and Deviations from manual data entries
• Improved overall production cycle time and data integrity compliance

The Challenge
Our national vaccine manufacturer customer, a joint venture with a multinational healthcare company, wanted to improve work processes through digitization by using new technologies to bring more efficient working methods across manufacturing facilities. 
The manufacturer has to keep up to global standards and corporate goal to improve their cycle time for production by 15%, ensuring data Integrity compliance and reducing overall deviation by 50%. Without suitable IT systems, achieving those goals is exceptionally challenging.
Their current paper forms require a lot of physical movement of paper in the production area. Often, the information needed for processes is duplicated and transcribed, which causes effort and human error. Staff need to spend additional days or weeks compiling the data for production, and then review and approve it before releasing the product to market. 

The Solution from a BatchLine Pilot Implementation
The company chose to start the pilot phase on the packaging area with BatchLine EBR to prove 1) how EBR will help the identified pain-points and corporate goals, 2) prove their staff can use and benefit from an EBR solution, and 3) detail the project plan for the production phase. With BatchLine’s cloud application, the pilot was up and running in a few weeks. BatchLine’s technical team worked with the site to provide training, batch spec design workshops, and support during the first three batches of execution.

BatchLine electronic batch record solution helped
a vaccine manufacturer improve
their data integrity compliance
​by reducing 54.81% of manual entries!

The Results
Overall, the EBR pilot was highly successful. The average cycle time was reduced by approximately 32% and reached a 40-50% time reduction for review and approval activities. The manual entries were significantly cut by 54.81%, resulting in less chance of human errors that cause DI findings and other associated issues (documentation errors, etc.). The site management decided to build on the work done using BatchLine EBR system in packaging by deploying in production for commercial batches.
 
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